FAQ

Answers about Ultimate Preset products

Absolutely. All Ultimate Preset products are 100% royalty-free, meaning you can use them in both personal and commercial releases without paying additional fees.

Each product page lists the compatible synths, plugins, or versions required (Serum, Pigments, Moog Minitaur, Virus Ti2, etc.). Make sure your software version matches or exceeds the one specified.

We accept secure payments via credit card and PayPal. All transactions are encrypted end-to-end, and your payment details are never stored or processed on our servers.


For additional information on international payment security standards, you can refer to
PayPal’s official security documentation.

Yes. You’ll receive an instant download link by email right after payment.

Contact us at info@ultimatepreset.com and we’ll get back to you as soon as possible — we’ll be happy to assist you.

Our customer support is available from Monday to Friday: 9:00 AM – 5:00 PM (CET)
Average response time: 12 hours

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